Product: Microsoft Online Store Customer Care Clear all filters (0 of 5 reviews match)
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fixed the pen after being on with customer service for over an hour last night in about 2 seconds and told me to watch the video on how to and then left me sitting here while I am writing this review.It hasn't been 90 days since I bought this machine and right now I...
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1.0
Product
Microsoft Online Store Customer Care
I didn't like
  • Customer service
#1071015
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This was by far the worst experience I've ever had with a company.They are so incompetent at every step of the operation it's almost impressive that they're still in business. My warning is simple: if you can avoid, do so. I won't write the whole story but I'll try to...
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1.0
Product
Microsoft Online Store Customer Care
I didn't like
  • Customer service
  • Slow problem escalation
  • Lack of information
#1064345
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I tried to cancel am xbox one s order within minutes bc i realized it was the wrong bundle.They said they cant cancel and i had to refuse the package. A whole lot of their lies and phone calls later I refused the package. They are not acknowledging having received it...
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Product
Microsoft Online Store Customer Care
#981168
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This is a copy of an email I wrote to an email address provided by the Microsoft store phone support supervisor (of course it bounced): So, I placed an order for a laptop with the Microsoft store liking the concept of the Signature PC and the price (especially the...
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Anonymous
Anonymous

Did you ever get a working link to easytradeup?I am having the same issue and have not had any luck with customer service. It seems they are unaware about this promotion as I...

3.8
Product
Microsoft Online Store Customer Care
I liked
  • Pricing
  • Selection
  • Signature pc concept
I didn't like
  • Customer service
  • In accurate information
  • Being held on line for hours with no response
#971270
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We purchased an HTC Vive for our library that was supposed to come with three free games.I called customer service to tell them we did not receive the games. They assured me that I would receive an email with the game codes in 10 business days. When I did not, I called...
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Product
Microsoft Online Store Customer Care
#967298
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