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I ordered a gaming PC through Microsoft’s online store on Dec 22nd and still haven’t received it. It wasn’t a pre order, nor a back order.

It was noted as in stock when I purchased it, the $$ has been charged and withdrawn from my CC. It’s been a month since I ordered it. I’ve called four times now, each time being on hold for 30+ min to speak to someone who inevitability sends me to another Dept. They never have an answer as to if or when the order will ship.

They always promise to call me back with an answer within 72 hours, that never happens. This has been a horrible buying experience.

Product or Service Mentioned: Microsoft Online Store Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Jan 19.
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