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Microsoft Online Store

Microsoft Online Store

www.microsoftstore.com
What is your customer experience with Microsoft Online Store?

Microsoft Online Store Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Microsoft Online Store has 1.8 star rating based on 81 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Selection, Pricing, Clicking.
    Cons: Customer service, Ordering process, Brush off.

  • Recent recommendations regarding this business are as follows: "Engage in meditation and other frustration management strategies when dealing with Microsoft support", "hire people", "Buy Sony products", "Don't do business with this company", "As".

View full overview ›

Media from reviews

Microsoft Online Store - I can't login even after resetting my password
Microsoft Online Store - ChargeMicrosoft Online Store - If the company can unblock my accountMicrosoft Online Store - Someone use my bank cardMicrosoft Online Store - Don’t have every game promised to me when ordered gameMicrosoft Online Store - Shipping Times are a LIE
View all media ›

Top Microsoft Online Store Reviews

Positive Review

"Refund for product I did not order"

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Installed 3 verify codes did not work. Can you call me at 720-207-**** or do you have a phone number I can call? My email address is budzaks1213@***.com.

Critical Review

"No being able to talk to a human being"

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Reinstalled Windows and can't activate Office. Online activation doesn't work. Activation over the phone gives me an automated AI responder, who cannot say why...

Show reviews that mention
account phone service email number customer support customer service card computer
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Sheryle Lql
map-marker Kuwait City, Al Asimah Governorate

I need to get back my email

I dont know what happened about my email I cant to sign in and i try to get im with my mobile number is also i cant to login i dont know what tje problem

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NICHOLAS Woods the forgotten

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, Kentucky

I can't login even after resetting my password

Microsoft Online Store - I can't login even after resetting my password

Still can't log in to my account even after resetting my password your support page doesn't have anything to help me with this problem I have been trying for 5 days straight to login and keep getting this error code AADSTS900561

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User's recommendation: Never buy anything or use mircosoft yall people really can't help me I just want to speak with a real person

Geriann Yzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Torrington, Wyoming

Charge

Microsoft Online Store - Charge
Updated by user May 14, 2025

I don’t t know

Updated by user May 14, 2025

I don’t t know

Original review Apr 29, 2025

The $99.99 charge on my Venture card still has not been cancelled and it has been over 48 hours since I requested it to be deleted. Please do it now!

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User's recommendation: Don't believe what Google tells you they will do to rectify a situation....

Exavior H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greenwood, Indiana

If the company can unblock my account

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Microsoft Online Store - If the company can unblock my account

So, I tried to log into my account on the Xbox app but when I tried to do so, it said that it's blocked, and I had entered my password incorrectly multiple times. However, I have the correct password now and I was wondering if you could unblock my account so I can get back into it. My account is Hillexavior@***.com, with the 'H' capitalized.

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User's recommendation: Don't log out of your account if it's blocked

Kamaldeep B Tmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund of a subscription

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Hi, this automated system did not help me to resolve my issue. I want to have a conversation with a human from the customer service to assist resolve the issue i am facing. My contact is +614********, please contact me in this number.

View full review
Loss:
$159

Preferred solution: Full refund

Brayden K Wvc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lindale, Texas

Because it is physically impossible to speak to an actual representative

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They have logged me out of my account, and supposedly the password was not the same, but the password has never been changed, and now they are denying my retrieval request. When you try to call customer service, you speak to an automated voice who tells you to go use their website that, quite frankly, doesn't help.

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User's recommendation: Buy Sony products

Resolved
Kaz Zqv
map-marker Singapore, Singapore

Resolved: Al does not resolve my issue effectively at all.

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Very poor encounter and experience with microsoft hotline. Not even able to understand my need and problem. Al do not do the work .

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Donna A Yyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Buenos Aires, Buenos Aires City Region

Billing problems

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Updated by user Jun 14, 2025

Do you have a phone number for the company?I would love to talk with some one for te company

Original review May 29, 2025

No help told me to write to a website.

Why can't I talk to someone on the phone?

I need my money refunded now.

View full review
Loss:
$400
Pros:
  • No one to talk to
Cons:
  • No one to talk to

Preferred solution: Full refund

User's recommendation: Don't do business with this company

Harrison C Bku

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chickamauga, Georgia

Help logging into my Xbox

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You are 0 *** help with anything. I'm trying to log into my account and can't get anywhere. Why pay for something if you can't access it?

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Deborra Sln
map-marker Atlanta, Georgia

I can't login to email to receive the code that y'all are sending me

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I have been locked out of my account that means I cannot accept access my emails and y'all keep sending me codes to my emails and it's a never-ending circle I can't I can't access that therefore I can't get the codes to log in for help

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Kaladin Jww
map-marker Slidell, Louisiana

Transfer of product key

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For some reason it had problems understanding what I was saying...

I

Was not able to continue the phone call because it was not able to understand what was being said...

I seriously need to speak to someone right away

View full review
Resolved
samuel b Zci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Resolved: Refund for product I did not order

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Updated by user Apr 13, 2025

Company fixed the issue and I have been provided with apology. sent email and they took care of the charge

Original review Mar 29, 2025

Installed 3 verify codes did not work. Can you call me at 720-207-**** or do you have a phone number I can call? My email address is budzaks1213@***.com.

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Izabelle Ijw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Frustrated customer

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On line service disconnects or redirects only to their website. I finally spent hours on the phone & got a technical person & he got disconnected.

I needed a person to unlock my account that should NOT have been locked to begin with. Very frustrating, given that microsoft specializes in IT.

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Durrell Iak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glasgow, Glasgow City

I’m trying to install ms

I have existing microsoft account now I want to extend the number of users.

I want to also use Microsoft as well

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Jarmaine Pjo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Doha, Baladiyat Ad Dawhah

To start Microsoft 365, which was working before

Only given online sport site. That's it.

That also can not be understand by me.

Why there is no online service for solution? Thank you

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Abelino Pan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norwood, North Carolina

Double charge for Microsoft 365 annual subscription

I received a pending charge for $106.99 on 05/24/2025. It alerted my bank of a fraud attempt.

The number on the charge is 425-681-**** WA. I called the # & it is non existent. My annual subscription was paid by my husbands ViSA card in the name of Rodney E.

Slate. Please verify this and did you attempt to charge me a second time?

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About

Related Companies

Microsoft, Xbox, LinkedIn, Mojang, Skype

Summary

Microsoft Online Store is a place in the world wide web, where it is possible to purchase licensed software applications. Clients have an opportunity to shop by these categories: Windows 8, Xbox, Windows phone, Microsoft office. It is definitely that in this store, there is a great array of computers and hi-tech devices. To find the nearest location of Microsoft Online Store, customers can use an online search by zip codes. In Twitter and facebook, clients can observe various reviews and comments about Microsoft products. Microsoft Online Store invites affiliates partners to join the team. All details are highlighted at their site.

Microsoft Online Store reviews and complaints

Microsoft Online Store is ranked 743 out of 8994 in Software category

Payment Methods

VISA

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