Microsoft Online Store
Microsoft Online Store Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Microsoft Online Store has 1.8 star rating based on 81 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Selection, Pricing, Clicking.
Cons: Customer service, Ordering process, Brush off.Recent recommendations regarding this business are as follows: "Engage in meditation and other frustration management strategies when dealing with Microsoft support", "hire people", "Buy Sony products", "Don't do business with this company", "As".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Microsoft Online Store has 1.8 star rating based on 81 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Selection, Pricing, Clicking.
Cons: Customer service, Ordering process, Brush off.Recent recommendations regarding this business are as follows: "Engage in meditation and other frustration management strategies when dealing with Microsoft support", "hire people", "Buy Sony products", "Don't do business with this company", "As".
Most users ask Microsoft Online Store for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Microsoft Online Store Reviews
"Refund for product I did not order"
Installed 3 verify codes did not work. Can you call me at 720-207-**** or do you have a phone number I can call? My email address is budzaks1213@***.com.
"No being able to talk to a human being"
Reinstalled Windows and can't activate Office. Online activation doesn't work. Activation over the phone gives me an automated AI responder, who cannot say why...
Kuwait City, Al Asimah Governorate
I need to get back my email
I dont know what happened about my email I cant to sign in and i try to get im with my mobile number is also i cant to login i dont know what tje problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, Kentucky
I can't login even after resetting my password
Still can't log in to my account even after resetting my password your support page doesn't have anything to help me with this problem I have been trying for 5 days straight to login and keep getting this error code AADSTS900561
User's recommendation: Never buy anything or use mircosoft yall people really can't help me I just want to speak with a real person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Torrington, Wyoming
Charge
I don’t t know
I don’t t know
The $99.99 charge on my Venture card still has not been cancelled and it has been over 48 hours since I requested it to be deleted. Please do it now!
User's recommendation: Don't believe what Google tells you they will do to rectify a situation....
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greenwood, Indiana
If the company can unblock my account
So, I tried to log into my account on the Xbox app but when I tried to do so, it said that it's blocked, and I had entered my password incorrectly multiple times. However, I have the correct password now and I was wondering if you could unblock my account so I can get back into it. My account is Hillexavior@***.com, with the 'H' capitalized.
User's recommendation: Don't log out of your account if it's blocked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund of a subscription
Hi, this automated system did not help me to resolve my issue. I want to have a conversation with a human from the customer service to assist resolve the issue i am facing. My contact is +614********, please contact me in this number.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lindale, Texas
Because it is physically impossible to speak to an actual representative
They have logged me out of my account, and supposedly the password was not the same, but the password has never been changed, and now they are denying my retrieval request. When you try to call customer service, you speak to an automated voice who tells you to go use their website that, quite frankly, doesn't help.
User's recommendation: Buy Sony products
Singapore, Singapore
Resolved: Al does not resolve my issue effectively at all.
Very poor encounter and experience with microsoft hotline. Not even able to understand my need and problem. Al do not do the work .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buenos Aires, Buenos Aires City Region
Billing problems
Do you have a phone number for the company?I would love to talk with some one for te company
No help told me to write to a website.
Why can't I talk to someone on the phone?
I need my money refunded now.
- No one to talk to
- No one to talk to
Preferred solution: Full refund
User's recommendation: Don't do business with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chickamauga, Georgia
Help logging into my Xbox
You are 0 *** help with anything. I'm trying to log into my account and can't get anywhere. Why pay for something if you can't access it?
Atlanta, Georgia
I can't login to email to receive the code that y'all are sending me
I have been locked out of my account that means I cannot accept access my emails and y'all keep sending me codes to my emails and it's a never-ending circle I can't I can't access that therefore I can't get the codes to log in for help
Slidell, Louisiana
Transfer of product key
For some reason it had problems understanding what I was saying...
I
Was not able to continue the phone call because it was not able to understand what was being said...
I seriously need to speak to someone right away
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Verified Reviewer |
Denver, Colorado
Resolved: Refund for product I did not order
Company fixed the issue and I have been provided with apology. sent email and they took care of the charge
Installed 3 verify codes did not work. Can you call me at 720-207-**** or do you have a phone number I can call? My email address is budzaks1213@***.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Frustrated customer
On line service disconnects or redirects only to their website. I finally spent hours on the phone & got a technical person & he got disconnected.
I needed a person to unlock my account that should NOT have been locked to begin with. Very frustrating, given that microsoft specializes in IT.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glasgow, Glasgow City
I’m trying to install ms
I have existing microsoft account now I want to extend the number of users.
I want to also use Microsoft as well
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Verified Reviewer |
Doha, Baladiyat Ad Dawhah
To start Microsoft 365, which was working before
Only given online sport site. That's it.
That also can not be understand by me.
Why there is no online service for solution? Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norwood, North Carolina
Double charge for Microsoft 365 annual subscription
I received a pending charge for $106.99 on 05/24/2025. It alerted my bank of a fraud attempt.
The number on the charge is 425-681-**** WA. I called the # & it is non existent. My annual subscription was paid by my husbands ViSA card in the name of Rodney E.
Slate. Please verify this and did you attempt to charge me a second time?
About
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Microsoft Online Store is a place in the world wide web, where it is possible to purchase licensed software applications. Clients have an opportunity to shop by these categories: Windows 8, Xbox, Windows phone, Microsoft office. It is definitely that in this store, there is a great array of computers and hi-tech devices. To find the nearest location of Microsoft Online Store, customers can use an online search by zip codes. In Twitter and facebook, clients can observe various reviews and comments about Microsoft products. Microsoft Online Store invites affiliates partners to join the team. All details are highlighted at their site.
Microsoft Online Store is ranked 743 out of 8994 in Software category
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“So pretty much I just downloaded it from the website and I would like a refund because they took my money“
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