Ordered a laptop on a Monday, shipping stated 3-7 business days via Fedex. The Microsoft Store failed to mention that it would take them 4 days to even begin shipping the laptop. Fedex estimates it will arrive in 9 business days. Why does it take Microsoft 4 days (not including Monday) to box and ship an item? Ebay sellers are more reliable than that.
I contacted support on Thursday (3 days after ordering) when I noticed that the item had yet to even be shipped. The snobby lady said that it would "be there in 7 business days from the day I ordered it". Well it won't be.
When buying from Microsoft disregard the shipping times.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of brush off and customer service. Please immediately contact the author of this review to discuss order processing issue of microsoft online store shipping service. Microsoft Online Store needs to read this review and look into the issue (if any) according to poster's claims.
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