received a giftcard, followed instructions on back. Went to microsoft.com/redeem and redeemed it.
Went to my account and it shows $50 available. Right under that is a link to buy games. Click on the link, order games go to check out and the $50 on the account isnt showing up. I contact livechat and I am told the microsoft giftcard has to be used at microsoft.com not microsoftstore.com..
I ask whats the difference and get a mouth of nonsense. Then I tell him that I followed the link on the account under where it says $50 available..
****$50.00 available Shop for apps, games and more in the Store**** so if I follow that link I cant use the $50 cause the link goes to microsoftstore.com Huh?? WTF?
Product or Service Mentioned: Microsoft Gift Card.
Reason of review: confusing site no help from cs.
Monetary Loss: $50.
Preferred solution: Full refund.